FAQs

How do I stop my default desktop wallpaper changing when I pause/stop Portal?

Unfortunately, this is currently a macOS Sonoma bug that will only affect you if you have chosen to use one of the following wallpapers: 

Please note that the “Pictures” category and any custom pictures you choose to use as your wallpaper are unaffected.

We have reported this bug to Apple and hope that a fix can be put into place in the future.

Are there any workarounds?

(1) Select an unaffected wallpaper

The best work around we have for this is to ask you to choose a wallpaper that is not one of the affected wallpapers, this way Portal should always be able to revert correctly.

You can select your preferred wallpaper in “System Settings” > “Wallpaper”.

(2) Turn off Portal’s “Sync Wallpaper” feature

You can turn off Portal's "Sync Wallpaper" setting. This setting controls whether or not Portal changes your desktop image when starting playback, with it turned off motion visuals will continue to play on the desktop but with the following limitations:

To turn this setting off, open the Library in fullscreen, select “Settings” in the macOS menu bar > "Desktop" > toggle off "Sync wallpaper".

(3) Turn off desktop motion visuals

You may choose to disable Desktop visuals entirely and instead choose to enjoy the visuals only within the Portal window. 

Turn off "Motion Visuals", open a portal from within the Library and click “Set Surroundings”. Then click anywhere on the in-window visuals to hide the interface.

More Answers

iPhone / iPad Mac

If your question is not covered in any of our FAQs, email us at hello@portal.app and we'll be happy to help.