FAQs

Why does HomeKit lighting not work with wake-up alarms?

The good news is that it does! Mostly. Due to iOS security limitations imposed by Apple we can only control HomeKit accessories when the Portal App is in open, on screen and your device is unlocked.

If you wish to use the wake-up alarm with HomeKit lighting we recommend turning on the Night Dock option which can be found in the Portal Apps Settings and then ensure Portal is running in the foreground when you head off to sleep.

More Answers

iPhone / iPad Mac

If your question is not covered in any of our FAQs, email us at hello@portal.app and we'll be happy to help.