FAQs

How does the 7-day free trial work?

Portal currently offers a 7-day free trial with our annual subscription so that you can fully experience the content and features that are available with a Portal Premium subscription.

Consistent with other iOS apps, and to ensure your access and use of Portal remains uninterrupted, Apple processes payments 24 hours before the end of the trial. So, if you decide to begin a 7-day free trial and do not wish to continue into and be charged for Premium, please ensure you cancel your trial at least 24 hours before the trial ends.

Please note that if you cancel your free trial, you will continue to be able to access and use Portal Premium content and features until the end of your free trial. At the end of your free trial period, your access will be limited to the pared-back content and features of Portal’s freemium version.

For more information on how you can cancel your trial, please see How do I cancel my free trial”.

More Answers

iPhone / iPad Mac

If your question is not covered in any of our FAQs, email us at hello@portal.app and we'll be happy to help.