FAQs → Audio

How do I stop my Portal Premium subscription from auto-renewing?

You can stop your monthly or annual Portal Premium subscription from auto-renewing via your Apple account. Follow the link below for instructions on how to do this:

http://support.apple.com/HT202039

IMPORTANT: Apple processes payments 24 hours before the end of the billing cycle, which means if want to stop your subscription from auto-renewing you must do so no later than 24 hours before the end of your billing period.

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If your question is not covered in any of our FAQs, email us at hello@portal.app and we'll be happy to help.