FAQs → Audio

How can I upgrade to a Lifetime subscription?

From time to time, Lifetime Portal subscription may be available for purchase.

If you have a current monthly or annual subscription, you will need to disable the auto-renewal of your current subscription and allow it to expire. Once expired you will then be able to purchase a Lifetime subscription.

For instructions on how to disable auto-renewal Please see “How do I stop my Portal Premium subscription from auto-renewing”.

Purchasing a Lifetime subscription will not cancel the auto-renewal of a current subscription and so we advise you to ensure the above steps are completed to avoid additional overlapping charges.

Please note that the cost of a previous subscription cannot be credited towards the cost of a Lifetime subscription upgrade.

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If your question is not covered in any of our FAQs, email us at hello@portal.app and we'll be happy to help.