A Better Beginning

When we created Portal, we wanted to make reconnecting with nature feel effortless.

Like opening a door and letting nature in.

But over time, we realised that people’s very first experience of Portal didn’t reflect these intentions.

For many people, starting a free trial meant authorising a future payment before they’d even explored what Portal had to offer. It meant remembering to cancel before a specific deadline, and if you forgot being automatically subscribed to an annual subscription. The whole process introduced an unnecessary sense of uncertainty and anxiety before they’d even begun.

That’s not how we believe a first experience should feel. It should feel welcoming, exciting, and curiosity fuelled.

So we’re changing it.

From today, Portal includes a genuine 7-day free trial: our 7-day free 'Guest Pass'.

No commitment before you’ve had the chance to decide for yourself.

No pressure to remember to cancel.

No automatic subscription if you decide Portal isn’t right for you.

Simply seven days to explore everything Portal has to offer, completely free.

At the end of your 7-day Guest Pass, the choice is entirely yours.

If you’ve enjoyed Portal, you can continue with a Premium Membership. Or, if you’d prefer, you can continue enjoying Portal through our free Open Access tier, where a hand-picked selection of portals is always available to explore and enjoy.

We believe that’s how trials should work.

Our hope is that this creates a better beginning.

Instead of worrying about cancellation dates, you can spend your first week doing what Portal was designed for: wandering through ancient forests, sitting beside crashing waves, listening to birdsong at sunrise, or simply finding a little peace in the middle of a busy day.

This change also reflects something we’ve been thinking about a lot recently.

Earlier this year, we significantly reduced our pricing to make Portal more accessible to more people around the world. This is another step in that same direction.

Because accessibility isn’t only about price.

It’s about removing unnecessary barriers wherever we can.

Sometimes that means making Portal Premium more affordable.

Sometimes it means making the very first experience feel welcoming, uncomplicated, and free from pressure and anxiety.

Nature asks nothing from us before we step outside.

We think discovering Portal should feel much the same.